Service Terms & Conditions
Last updated: January 2025
Acceptance of Terms
By accessing and using GTrust Reviews services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Service Description
GTrust Reviews provides Google Business Profile review generation services. Our services include:
• Creating authentic Google 5★ reviews for your business
• Including photo reviews when applicable
• Keyword optimization for local SEO benefits
• Natural posting schedule and account management
Client Responsibilities
You agree to:
• Provide accurate business information and Google Business Profile URL
• Make timely payments for services rendered
• Not engage in any activities that could compromise our service quality
• Maintain a legitimate business with a valid Google Business Profile
Payment Terms
Payment terms and conditions:
• Services are billed monthly in advance
• Payment is due within 7 days of invoice date
• Late payments may result in service suspension
• Refunds are subject to our 90-day money-back guarantee policy
Service Guarantees
We provide the following guarantees:
• 95% review retention rate
• 90-day money-back guarantee for new clients
• Replacement of any removed reviews within the guarantee period
• Safe and compliant review generation methods
Limitations of Liability
GTrust Reviews liability is limited to:
• The amount paid for services in the current billing period
• Direct damages only; no indirect or consequential damages
• We are not responsible for Google's policies or algorithm changes
Termination
Either party may terminate services:
• With 30 days written notice
• Immediately for breach of terms
• No refunds for partial months unless covered by our guarantee
Contact Information
For questions about these Terms of Service, contact us at:
Email: legal@gtrustreviews.com
Address: GTrust Reviews, Legal Department
Phone: Available upon request for existing clients